Terms of Use

These are the terms for using Its All Sorted (the app and the website at itsallsorted.com.au). Its All Sorted is run by Consider It Sorted Pty Ltd ("we", "us"). By creating an account or using the app, you agree to these terms. We've kept them in plain English.

1. What Its All Sorted is

Its All Sorted is a tool to help you run your business: customers, quotes, bookings, invoices, payments and records. It's a tool, not an adviser. Nothing in the app is tax, legal, accounting or financial advice. If you need that, talk to your accountant or adviser.

2. Your account

• You need to be 18 or over and running, or setting up, a business.
• Keep your password to yourself. You're responsible for what happens in your account.
• Give us a real email address so we can reach you about your account.

3. Your business details are your responsibility

You can use the app without filling in your business details, and we don't check them. That means:

• Your ABN, GST status, bank details, licence numbers and prices are entered by you, and you are responsible for making sure they're correct before anything goes to a customer.
• An invoice usually needs your ABN, and a tax invoice for a GST-registered business needs the details the ATO sets out. Making sure your quotes and invoices meet those rules is up to you.
• The quotes, invoices, receipts and messages you send from the app are yours. You're responsible for what they say and who you send them to.
• Reports, GST figures, TPAR summaries and other totals in the app are worked out from what you enter. Check them, or have your accountant check them, before you rely on them or lodge anything.

4. The free month and paying

• New accounts get their first month free. No card is needed to start.
• After the free month it's $29.95 a month (including GST) to keep using it, charged to the card you add. The price is shown in the app before you add a card.
• Payments are handled by Stripe. We don't see or keep your full card number.
• If a payment fails, we'll let you know and may pause your account until it's sorted. Your records are kept.
• If we change the price, we'll tell you at least 30 days before it applies to you.

5. Cancelling

You can cancel any time from Account in the app. You keep access until the end of the month you've paid for, and you won't be charged again. We don't give part refunds for a part month, except where the law says we must.

6. Your data

• Your customers, quotes, jobs and invoices belong to you. We only use them to run the app for you, as set out in our Privacy Policy.
• You can export your data from the app. If you close your account, we delete or de-identify it as the Privacy Policy explains.
• You must have the right to put your customers' details into the app and to contact them.

7. Using it fairly

Don't use Its All Sorted for anything illegal, to send spam, to mislead your customers, or to try to break, copy or overload the app. We can suspend or close an account that does, and we'll tell you why unless the law stops us.

8. When things go wrong

• We work hard to keep the app running and your data safe, but it may sometimes be unavailable or have bugs. Keep your own copies of anything critical, such as exporting your records from time to time.
• Nothing in these terms takes away your rights under the Australian Consumer Law. Where the law lets us limit our liability, our total liability to you is limited to the fees you paid us in the 12 months before the problem, and we aren't liable for lost profits or indirect losses.
• We aren't responsible for problems caused by information you entered, by your customers, or by services outside our control (such as email providers, phone networks, Stripe or the ATO).

9. Changes to the app and these terms

We keep improving Its All Sorted, so features will change. If we change these terms in a way that matters, we'll tell you by email or in the app before it applies. The latest version is always on this page.

10. The law that applies

These terms are governed by the law of the Australian Capital Territory, Australia.